You are here :

Residents say no to cold callers with Nominated Neighbour Scheme

2 May 2018

Residents at a retirement complex are saying “no” to cold callers with a Nominated Neighbour Scheme that deters unexpected visitors and keeps residents safe within their own homes.

Nottinghamshire County Council’s Trading Standards, Rushcliffe Borough Council, officers from Nottinghamshire Police and local community volunteers visited 40 residents at Church Croft in West Bridgford on April 23 to deliver cards they can show to unknown callers at the door or post through their letter box.

This advises the unidentified or unexpected caller to visit the Scheme Manager at the site as their Nominated Neighbour who will then ask the purpose of the visit and check for any identification.

If the caller is trying to sell items then they will be told that the residents do not buy at the door and asked to leave.

Rushcliffe Borough Council’s Deputy Leader Cllr Debbie Mason said: “When the card is shown to the caller it replaces any need for the occupant to enter into a conversation with that person and keeps elderly and vulnerable residents safe.

“Unfortunately nuisance, rogue and cold callers can target residents in this type of accommodation and as a council we are committed to working with partners to ensure they feel secure in their own homes when unknown individuals call.”

Councillor Gordon Wheeler, Vice-Chair of the County Council’s Communities and Place  Committee, said: “This scheme will help limit the opportunity for doorstep criminals to con their way into homes or persuade residents to buy overpriced goods.

“Once they fail to gain access and know that the local community are alert to their activities, it will act as a strong deterrent to stop rogue traders from returning in the future.”

Residents have received advice on how to spot potential postal and telephone scams.

People can report a doorstep crime incident or obtain consumer advice by contacting the Citizens Advice Consumer Service on 0345 404 05 06 or by Textphone on 18001 03454 04 05 06.