Skip to additional navigation Skip to content

Other - Freedom of Information Requests

Disclosure Log - Other

2024

December

Reference: 3600251

Subject:

Flashing Flooding

  • How many insurance liability claims have you received in the last three calendar years (2024, 2023, 2022) related to surface water flooding (i.e. flash flooding)? For each year, please provide the number of claims received and the number paid out, including the total cost to the council and insurer.

Mental Health Absence

  • If possible, please can you share how many primary school children are currently seeking help for mental health conditions (including stress, depression, anxiety etc.)
  • If possible, please can you share how many secondary school aged children are currently seeking help for mental health conditions (including stress, depression, anxiety etc.)
  • If possible, please can you share how many primary school aged children are currently waiting for help for mental health conditions (including stress, depression, anxiety etc.) and the average length of time children of this age are waiting for help (on average).
  • If possible, please can you share how many secondary school aged children are currently waiting for help for mental health conditions (including stress, depression, anxiety etc.) and the average length of time children of this age are waiting for help (on average).
  • How many sick days were taken by staff (including heads, assistant heads and deputies, teachers and support staff) in schools for mental health conditions (including stress, depression, anxiety etc) in the following academic years: 2024/25, 2023/24 and 2022/23
  • What was the average number of days taken, by those who took time off in schools, for mental health conditions in: 2024/25, 2023/24 and 2022/23

Potholes

  • How many claims for pothole-related damage did the council receive from drivers in: 2024 (to date), 2023 and 2022 registered and number of potholes repaired
  • How many claims resulted in the council paying out to drivers in: 2024 (to date), 2023 and 2022
  • How much has the council paid out to drivers in: 2024 (to date), 2023 and 2022
  • If possible, can you provide the average length of time it has taken to repair potholes in 2024.
  • If possible, can out provide the number of potholes that you are aware of that need repairing?

Response date: 16 December 2024

Response: Response to this request - 3600251.

 

November

Reference: 3581452

Subject:

  1. A list of all civil injunctions restricting protest applied and granted to your public body since 2018. For each injunction listed, please provide:
  • A copy of the court judgement
  • A copy of any maps detailing the geographic where the injunction applies

If all injunctions are already in the public domain, please provide hyperlinks to where I can locate them.

  1. Please specify the total amount of legal costs incurred by your public body to date in regard to each injunction listed in response to Q1, including any costs passed onto the protesters named in the injunction. Please break this figure down by the name of each legal firm/lawyer to which the cost are owed
  2. For each injunction listed in response to Q1, please specify the total amount contributed towards legal costs by other organisations or individuals. Please break the total figure down by the name of the organisation or individual and the amount of their contribution.
  3. For each injunction listed in response to Q1, please specify the total amount of legal costs that have been passed on to protesters named in the judgement. Please break this figure down by the number of protesters ordered to pay costs.
  4. For each injunction listed in response to Q1, please specify the total amount of money in legal costs that has been recouped from protesters named in the judgement. Please break this figure down by the total number of protesters from which your organisation has recouped its costs.
  5. For each injunction listed in response to Q1, please specify how many individuals have been arrested for a suspected breach of the injunction.
  6. For each injunction listed in response to Q1, please specify how many individuals have been found to have breached the injunction and the penalty that was imposed on each individual. Please include both fines issued as well as sentences/suspended sentences handed down.

Response date: 20 November 2024

Response: Response to this request - 3581452.

 

October

Reference: 3564222

Subject:

  • How much was spent directly by the Council on the diversion of telecommunication utilities in 2022 and 2023 (where the council has had to pay money to a telecoms company to get them to move their network due to development work )
  • Of this amount, how much was spent with Openreach
  • How much was spent with Virgin Media
  • How much was spent with City Fibre 
  • If known, how much is spent indirectly by the Council on the diversion of telecommunication utilities in 2022 and 2023, by way of paying developers to do this work on the council's behalf
  • Does the Council have any resources in-house (or externally) to audit these costs and mitigate them or reduce them in any way

Response date: 4 October 2024

Response: Response to this request - 3564222.

 

September

Reference: 3556889

Subject:

  1. The number of abandoned fly grazing horses for the years 2020, 2021, 2022, 2023, 2024.

  2. The most effective solutions that Rushcliffe Borough Council use to combat this welfare issue.

Response date: 26 September 2024

Response: Response to this request - 3556889.

 

Reference: 3557521

Subject:

  1. How many employees are part of your legal team?
  2. Do you use external sources for legal advice and if so, what is the average monthly spend on external resources?
  3. Do you use a legal research platform and if so, how much do you spend per month on this platform?
  4. Who is responsible for the legal costs associated with the above questions?

Response date: 23 September 2024

Response: Response to this request - 3557521.

 

August

Reference: 3548271

Subject:

  1. Over the course of financial year 2023-2024 how much did your authority spend on attending conferences?
  2. Which conferences did you fund for people to attend?
  3. What are the job titles of people who attended conferences?

Response date: 14 August 2024

Response: Response to this request - 3548271.

 

Reference: 3542949

Subject:

  1. the number of library closures in your local authority in the last 12 months
  2. the number of community centre closures in your local authority in the last 12 months
  3. the number of football club closures in your local authority in the last 12 months
  4. In addition, could you please provide the number of Assets of Community Value (ACVs) that were a) nominated in the local authority area and b) acquired in the local authority area, both in the last 12 months.

Response date: 09 August 2024

Response: Response to this request - 3542949.

 

Reference: 3536031

Subject:

  1. Does your council have a written anti-poverty strategy (this may also be referred to as a ‘poverty strategy’)? This may be an all-age strategy, or one focussing on a specific group of the population, such as a child poverty strategy. If so, please provide a link to the strategy if it is available publicly, or a copy via email.
  2. If your council does not have an anti-poverty strategy in place, does it plan to develop one within the next 12 months? If so, please provide a link to any public facing document detailing this commitment.
  3. Has your council voluntarily adopted the socio-economic duty?

Response date: 06 August 2024

Response: Response to this request - 3536031.

 

July

Reference: 3535316

Subject:

  1. How much budget is allocated to helping people in the local community quit smoking each year? Please provide the most up to date information possible, either for 2023 or 2024. We define 'quit smoking' as any campaigns, marketing, events, health services, resources, or groups in the local area that are specifically created to help people on their journey to quitting smoking and how much this costs the council each year, either for 2023 or 2024?
  2. Do you offer free 'e-cigarettes' or Vapes as part of your quit smoking strategy?

Response date: 30 July 2024

Response: Response to this request - 3535316.

 

Reference: 3535182

Subject:

  1. How much has the council spent on security - private security, police, and general management of protests around Palestine, Gaza and Israel - from October 7 2023 until June 2024?
  2. What was the total council security expenditure October 2023 - June 2024? This includes staff costs, and/or equipment (such as alarms, monitoring, and maintenance), and/or third-party costs (such as private security costs).
  3. What was the total council security expenditure October 2022 - June 2023?
  4. How many council meetings have been disrupted by protests since October 7? How many of these protests were related to the Israel/Palestine conflict and/or the war in Gaza?
  5. How many (if any) council meetings have been cancelled since October 7? How many of these protests were related to the Israel/Palestine conflict and/or the war in Gaza?
  6. How many people do you understand have taken part in Gaza / anti-Israel / pro-Palestine protests in and around council buildings?
  7. Have the police been involved in any protests at the council since October 7? If so, how many times and were any arrests made? If so, how many and why?
  8. How many motions, questions, or resolutions about Israel/Palestine have been tabled to the council since October 7?

Response date: 13 July 2024

Response: Response to this request - 3535182.

 

May

Reference: 3483266

Subject:

Please provide the total amount spent on translation, interpretation, and language services in all areas of council competence for financial years 2021/22, 2022/23.

Response date: 2 May 2024

Response: Response to this request - 3483266.

 

April

Reference: 3464655

Subject:

  1. The number of businesses who were found in breach between its implementation on 1 October 2023 and 31 March 2024The key search terms I am seeking in relation to the type of business are; convenience store, corner shop, grocery store, supermarket, newsagent, symbol group, tobacconist, off licence and independent retailer.
  2. The items they were found in breach of selling; single-use plastic plates, trays, bowls, balloon sticks, cutlery and polystyrene cups/food containers.
  3. The punishment or penalty for the breach.

Response date: 30 April 2024

Response: Response to this request - 3464655.

 

Reference: 3390349

Subject:

What percentage of the council’s expenditure on food is sourced from within a 30-mile radius of the council’s main office?

Response date: 05 April 2024

Response: Response to this request - 3390349.

 

Reference: 2624686

Subject:

  1. Do you have any byelaws specifically relating to the recreational use of drones from your land? If yes, please provide:
    1. The date(s) of these byelaws.
    2. A digital copy of the byelaw(s) or a link to where these can be found on your website.
  2. In the absence of specific byelaws, do you have any policies relating to the recreational use of drones from your land? If yes, please provide:
    1. The date(s) of these policies.
    2. A digital copy of the policy(ies) or a link to where these can be found on your website.

Response date: 04 April 2024

Response: Response to this request - 2624686.

 

March

Reference: 2624755

Subject:

For the last 3 tax year's (23/22, 22/21, 21/20) please provide the total cost of:

  • Total number of staff hired with responsibility for freedom of information requests, (full time equivalent).
  • Total salary costs for staff with responsibility for freedom of information requests.
  • Total for all other costs associated with handling freedom of information requests.
  • Total number of freedom of information requests received, and total number responded with the requested.

Response date: 26 March 2024

Response: Response to this request - 2624755.

Reference: 2634782

Subject:

This is an information request relating to Adult cycling courses.

Please include the following information for the financial years 2021/22, 2022/23 and 2023/24:

  • How many adult training sessions took place in each year
  • How many people attended each session
  • What was the cost to put on each course including but not limited to the administration cost, instructor cost and equipment cost
  • How many total bikes have been purchased
  • How many people didn’t attend lessons they signed up to
  • Have there been any bikes stolen, or written off due to damage
    • If yes, what was the value of the bikes
    • How much did it cost to replace

Response date: 22 March 2024

Response: Response to this request - 2634782.

 

Reference: 2600493

Subject:

How many trees have been planted by the council since 1 January 2022?

How many trees have been cut down by the council since 1 January 2022?

Response date: 15 March 2024

Response: Response to this request - 2600493.

 

Reference: 2578228

Subject:

Q1. Your current suppliers used to collect the following debts (please give names of all suppliers for each debt type):

  • Parking Fines (PCNs)
  • Council Tax
  • Business Rates (NDR)

Q2. Number of cases issued to enforcement agents for each debt type, for the immediate past two financial years and year to date, e.g. 2021/22; 2022/23; 2023 Year to date:

  • Parking Fines (PCNs)
  • Council Tax
  • Business Rates (NDR)

Q3. Enforcement/Debt Collection contract start and contract end date, and any contract extension dates for each of the following debt types:

  • Parking Fines (PCNs)
  • Council Tax
  • Business Rates (NDR)

Q4. Are your Revenues and Benefits or Parking Services outsourced, and if they are, please state who is the supplier responsible for each or both services e.g. Capita, APCOA, Agilysis, Serco, Liberata etc.

  • Parking (RTD)
  • Revenues and Benefits

Q5. The name and/or job title of the Senior Officer (outside of procurement) responsible for the above contract(s)?

Response date: 1 March 2024

Response: Response to this request - 2578228.

 

February

Reference: 2576323

Subject:

  1. Number of FOI requests received in the last 12 months.
  2. Number of FOI requests responded to in the last 12 months.
  3. Number of FOI requests responded to on time in the last 12 months.
  4. Number of FOI requests that were not answered in full (due to exemptions).
  5. List of how often each exemption was applied.
  6. Number of FTEs responsible for handling & responding to FOI requests.
  7. Annual salary of the FTEs responsible for handling & responding to FOI requests.

Response date: 29 February 2024

Response: Response to this request - 2576323.

 

Reference: 2573165

Subject:

The questions I require answer to are as follows:

  • Since 2016, how many new traveller sites have been created within the council’s area?
  • How much money has been spent on delivering or attempting to deliver pitches since 2016?
  • How many pitches has the council calculated it still needs?

Response date: 24 January 2024

Response: Response to this request - 2573165.

 

January

Reference: 2569558

Subject:

Details of any internal communications regarding the implementation of boycott or divestment policies by the council?

Response date: 24 January 2024

Response: Response to this request - 2569558.

 

Reference: 2569591

Subject:

Information about flags owned and when they are flown.

Response date: 18 January 2024

Response: Response to this request - 2569591.

 

Reference: 2545644

Subject:

  1. A copy or link to the Authority’s social value policy, strategy, framework or similar document (or a link to it) if there is one. And latest annual report/annual statement, or update, if available.
  2. Has the Authority applied the concept of social value more widely than the revised best value guidance? And if so, details about how.
  3. The percentage of the Authority’s tenders over the past 12 months where the Public Services (Social Value) Act has been applied where it could have been applied (that is to say, how much use does the Authority make of the Act).
  4. Where social value is included in contracts, the average weighting that it is given in scoring across those contacts.
  5. A copy or link to any evaluation or estimation of social value commitment made at both the contracting stage and at social value delivery stage, as a result of the Authority’s application of the Social Value Act. 
  6. What calculator(s) has the Authority adopted to calculate social value?
  7. What proportion of council spend is used to draw down social value?
  8. Where does responsibility for social value sits within the Authority, e.g. with the head of procurement or with a cabinet member? Which departments have staff whose role includes “social value” outside the procurement department?
  9. Has training taken place for staff? Are there toolkits and resources for staff on social value?
  10. Please provide a list of all suppliers of council goods, services and works last financial year. Where possible, please include details including company registration number, postcode/location, sector. If you hold data on which suppliers are VCSEs or SMEs, please share this.

Response date: 11 January 2024

Response: Response to this request - 2545644.

2023

December

Reference: 2542325

Subject:

I am writing to you under the Freedom of Information Act 2000 to request the following information. Please may you provide me with the below information for each calendar year from 2019 till now:

FOI

  1. The total number of FOI's received 
  2. The total number of FOI's responded to on time 
  3. The total number of FOI's responded to after the due date 
  4. The longest delay in responding to an FOI
  5. The total number of FOI's overdue awaiting a response 
  6. The total number of internal reviews requested 
  7. How many officers you have dedicated to the FOI role as either a full job or part of their job description/responsibilities 

SAR 

  1. The total number of SAR's received 
  2. The total number of SAR's responded to on time 
  3. The total number of SAR's responded to after the due date
  4. The total number of SAR's complexed  
  5. The longest delay in responding to an SAR
  6. The total number of SAR's overdue awaiting a response 
  7. The total number of internal reviews requested 
  8. How many officers you have dedicated to the SAR role as either a full job or part of their job description/responsibilities 

Response date: 8 December 2023

Response: Response to this request - 2542325.

 

October

Reference: 1860929

Subject:

Please provide copies of any internal documents or policies used by the council when deciding how much compensation / redress should be made to members of the public following complaints they have made.

Response date: 13 October 2023

Response: Response to this request - 1860929.

 

Reference: 1850730

Subject:

This is an information request relating to the MJ Awards.

Please include the following information, for the 2023, 2022, 2021, 2020, and 2019 awards:

  • The total amount the council spent from its own budget attending each award ceremony
  • The number of representatives from the council that attended each ceremony (please provide a breakdown of the number of councillors and council officials)
  • The cost of travel for each year, including the mode and class
  • The cost of accommodation for each year, including the name of the hotel or other form of accommodation
  • The agenda for each awards ceremony, including details of the food and drink available, if these documents are available

Response date: 09 October 2023

Response: Response to this request - 1850730.

 

September

Reference: 1835164

Subject:

I would like to request the following information relating to artificial caving systems within your area:

  1. The names and locations of any artificial caving systems within your area.
  2. Details of any recorded incidents or investigations relating to the artificial caving systems e.g. RIDDOR Notifications, Health and Safety Complaints etc. If there have been any incidents recorded, please could you provide contact details for the most appropriate person to speak to regarding these.
  3. A copy of the last health and safety inspection report for the artificial caving system.
  4. Is the caving system constructed so that it can be unbolted or is it sealed?

Response date: 8 September 2023

Response: Response to this request - 1835164.

 

Reference: 1839559

Subject:

Does the Council own an England flag (Flag of St George)?

Did the Council fly the England flag from their offices on Sunday 20 August 2023?

Did the Council extend alcohol licensing hours for licensed venues on Sunday 20 August 2023?

Response date: 1 September 2023

Response: Response to this request - 1839559.

 

August

Reference: 1825031

Subject:

I am looking to find out more about your DBS submission process. I have the following questions:

  • Do you have your own online portal?
  • Do you send your applications via the paper method?
  • If so, have you ever considered using an online portal?
  • Do you use a portal provided by a 3rd party?
  • If so, who supplies this?
  • How many checks do you submit in an average year?

Response date: 9 August 2023

Response: Response to this request - 1825031.

 

July

Reference: 1817501

Subject:

  • What is your spend with external law firms
  • Do you use eBilling technology to manage your law firms billing (e.g. systems such as Legal Tracker, Brightflag, Apperio, CT Tymetrix, Mitratech etc.)
  • Who is your head of legal / general counsel
  • Do you have a law firm panel / preferred supplier list / use a framework to buy your external law firm services

Response date: 19 July 2023

Response: Response to this request - 1817501.

 

Reference: 1800722

Subject: 

Please supply the following information between 1 June 2016 - 1 June 2022:

  1. Unclaimed amount being held by the authority following a Compulsory Purchase Order
  2. How many properties does the amount being held equate to
  3. Amount paid into Court Funds following unclaimed Compulsory Purchase Orders
  4. How many properties does the amount paid into Court Funds equate to

Response date: 5 July 2023

Response: Response to this request - 1800722.

 

June

Reference: 1800766

Subject: 

Please provide information for 01.04.2022 to 31.03.2023. My apologies for this error in the original request.

  1. In respect of non-domestic properties only, how many tenant-reported breaches of the MEES Regulations did the LA receive in the following periods:
    1. 01.04.2018 (when the MEES Regulations came into effect) to 31.03.2022
    2. 01.04.2022 to 31.03.2023
    3. Since 01.04.2023
  1. In respect of non-domestic properties only, how many compliance notices in total have the LA issued during the following periods:
    1. 01.04.2018 (when the MEES Regulations came into effect) to 31.03.2022
    2. 01.04.2022 to 31.03.2023
    3. Since 01.04.2023
  1. In respect of non-domestic properties only, how many penalty notices in total have the LA issued during the following periods:
    1. 01.04.2018 (when the MEES Regulations came into effect) to 31.03.2022
    2. 01.04.2022 to 31.03.2023
    3. Since 01.04.2023
  1. In respect of non-domestic properties only, what is the total monetary value of the MEES-related penalty notices issued during the following periods:
    1. 01.04.2018 (when the MEES Regulations came into effect) to 31.03.2022
    2. 01.04.2022 to 31.03.2023
    3. Since 01.04.2023
  1. In respect of non-domestic properties only, how many publication penalties have been issued by the LA during the following periods:
    1. 01.04.2018 (when the MEES Regulations came into effect) to 31.03.2022
    2. 01.04.2022 to 31.03.2023
    3. Since 01.04.2023
  1. In respect of non-domestic properties only, how does the LA identify properties that are not compliant with the MEES Regulation?
  1. Does the LA have one or more individuals with specific responsibility for the compliance of non-domestic properties with the MEES Regulations? If so, which team, function or department are they part of?

Response date: 21 June 2023

Response: Response to this request - 1800766.

 

May

Reference: 1112745

Subject: 

How many road and street signs were stolen in the last three years? Can this be broken down by year 2021, 2022 and 2023.

What is the most common road/street sign to be stolen? Can this be broken down by year (2021, 2022, 2023 if possible).

What is the most common road sign to be tampered with / graffitied? Can this be broken down by year (2021, 2022, 2023 if possible).

Response date: 9 May 2023

Response: Response to this request - 1112745.

 

Reference: 1084162

Subject: 

Would you be so kind as to please answer the following questions:

  1. How much has it cost RBC to apply for this award? Please can you break this down in terms of the application itself (i.e. how many hours of work it took, stationary costs, etc), as well as travel expenses to London.
  2. What is the estimated cost to the taxpayer of attending the ceremony? Presumably there will be travel and hotel costs?
  3. Could you please explain why it is appropriate for such an announcement to be made during the pre-election period? Do you not consider it to be confusing for voters, who may not be able to distinguish the performance of RBC's various departments (run by neutral civil servants) and the fact that the council is Conservative-led? I have already had voters say to me on the doorstep that the Conservatives have been nominated for council of the year.
  4. Please can you furnish me with information on the judging panel? How many people did it consist of? What are their qualifications?

Response date: 5 May 2023

Response: Response to this request - 1084162.

 

April

Reference: 1081912

Subject: 

  1. Please could you list any local authority trading companies and/or arms-length organisations owned (partly or wholly) by the council
  2. Name the principal activity of each entity
  3. Do they employ staff? If so, what is the headcount?
  4. Do you wholly or partly own them? If you jointly own the entity, please list the other owners
  5. What year were they founded?
  6. How many staff were TUPE’d over on setting up the company?
  7. If you hold the information, please could you supply the pay grading structure for the companies? Do the LATCs/ AMLOs participate in the local government pension scheme? If you do not hold this information, please could you pass on the relevant FOI email addresses for the companies so that they can be contacted directly.

Response date: 24 April 2023

Response: Response to this request - 1081912.

 

Reference: 1071880

Subject: 

  1. Has the council adopted the APPG on British Muslims definition of Islamophobia from the report Islamophobia Defined? The definition in question is: ‘Islamophobia is rooted in racism and is a type of racism that targets expressions of Muslimness or perceived Muslimness’.
  2. If yes, when was it adopted and was it following a unanimous vote? An indication of the votes for and against would be helpful.
  3. Please can you share any minutes of meetings from the discussion of the definition prior to the vote, in the event it was adopted, or rejected subsequently.
  4. Has the council also adopted the IHRA working definition of antisemitism?

Response date: 19 April 2023

Response: Response to this request - 1071880.

 

March

Reference: 1043003

Subject: 

Please provide a list of any and all contact your organisation and/or staff have had with British American Tobacco, Imperial Brands, Japan Tobacco International, Philip Morris International, as well as any other domestic or transnational tobacco companies or anyone representing the tobacco industry including subsidiaries of tobacco industry.

I would like this information for the period from 1 April 2021 to 20 February 2023.

Contact would primarily include attending or arranging meetings or functions, and responding to correspondence or phone calls.

Response date: 16 March 2023

Response: Response to this request - 1043003.

 

Reference: 1064748

Subject: 

  • Please can you tell me how many child safeguarding practice reviews the council has carried out in each year since 1 January 2020.
  • Please include any reports and/or summaries from each review that were either published or available to the public upon request.
  • For each review please tell me whether the case was referred to the national child safeguarding practice review panel.
  • For each review, please include how long it took for the case to be referred to the national child safeguarding practice review panel.

Response date: 15 March 2023

Response: Response to this request - 1064748.

 

February

Reference: 1028785

Subject: 

  1. Please can you disclose all information you hold on the Popular Front for the Liberation of Palestine, otherwise commonly known as the PFLP?
  2. Please can you disclose the number of Prevent referrals made by or to your organisation regarding the Popular Front for the Liberation of Palestine, otherwise commonly known as the PFLP since 1 January 2012?

Response date: 20 February 2023

Response: Response to this request - 1028785.

 

Reference: 1025689

Subject: 

Please can you confirm how many meetings have been attended by council employees during the past 12 months and during 2022 with representatives of:

  • Extinction Rebellion
  • Just Stop Oil
  • Stonewall
  • Stop the War
  • Trade Unions

Response date: 16 February 2023

Response: Response to this request - 1025689.

 

Reference: 1006800

Subject: 

I am writing to make an open government request for information under the Freedom of Information Act 2000. I would like answers to the questions below to be provided to me via email.

Q1 How many complaints have you received from citizens between 1 January 2022 to 31 December 2022 (inclusive) about the following:

  1. Council tax – e.g., payment, council tax bands, etc.
  2. Residential building maintenance – e.g., for council housing and council-owned apartment blocks
  3. Facilities maintenance – e.g., leisure facilities, libraries, parks, playgrounds
  4. Infrastructure maintenance – e.g., roads, footpaths, etc.
  5. Refuse and recycling collection – e.g., late or missed collections

Q2 As per above, how many of these complaints were about poor communication – e.g., citizens receiving letters, emails, phone calls etc. late; relevant departments not responding to queries; no option to communicate over specific channels (e.g., social media, text, etc.); recipients claiming they didn’t receive messages:

  1. Council tax – e.g., payment, council tax bands, etc.
  2. Residential building maintenance – e.g., for council housing and council-owned apartment blocks
  3. Facilities maintenance – e.g., leisure facilities, libraries, parks, playgrounds
  4. Infrastructure maintenance – e.g., roads, footpaths, etc.
  5. Refuse and recycling collection – e.g., late or missed collections

Q3 For the following question, if possible, please answer for each of the categories in questions 1 and 2, using the attached grid. However, if this will take too long, please share the total numbers.

Did any of these complaints have the following consequences:

  1. The need to re-send updated bills or other charges
  2. Delays in payment
  3. The need to issue refunds to citizens or others
  4. Council officers being unable to access council citizen’s properties
  5. An inability for citizens to access council facilities – e.g., leisure centres, libraries
  6. Delays to essential work – e.g., maintenance of council housing, maintenance of council-owned apartment blocks, maintenance of leisure facilities, maintenance of infrastructure such as roads

Q4 How many requests between 1 January 2022 to 31 December 2022 (inclusive) have you received from citizens requesting to move from paper/postal channels to digital – e.g., email, online portal, text or phone call?

Q5 Have you invested in the following from 1 January 2022 to 31 December 2022 (inclusive)?

  1. New technologies to improve communication with citizens, – e.g., opening different channels of communication, automated online chat, analysing and mapping resident behaviour on services
  2. New services from outside providers that will improve the way you can communicate with citizens – e.g., help desks, services that will manage invoicing, services that will manage enquires
  3. Additional training for staff on how to communicate with citizens

Q6 If possible, which of the following areas are you planning on investing in 2023?

  1. New technologies to improve communication with citizens, e.g., opening different channels of communication
  2. New services from outside providers that will improve the way you can communicate with citizens
  3. Additional training for staff on how to communicate with citizens

Q7 Which of the following problems have you encountered between 1 January 2022 to 31 December 2022 (inclusive)?

  1. Citizen information, such as address, phone number or email, that is out of date or incorrect
  2. Citizen information, such as address, phone number or email, that cannot be easily accessed, for instance because it is held on different filing systems
  3. Online portals, such as to contact the council, to access leisure services, to book collections or maintenance, not working properly, for example, data is hard to input or retrieve, or the portal often crashes

Q8 How many requests between 1 January 2022 to 31 December 2022 (inclusive) have you received from citizens asking to change their data?

If answering the above questions is not possible, could you please advise as to what relevant information would be attainable, or where the information might already exist in the public domain.

Response date: 13 February 2023

Response: Response to this request - 1006800.

 

Reference: 1004030

Subject: 

I am interested in issues of race in the built environment

For the last year up to date, but inclusive of information and documents from work which may have begun before this period and is still being pursued by the council.

(For example, a project to identify monument may have begun in 2020, but the list compiled from this project may still be used by the council now)

1. Could you please provide any list or review / research / report / survey of locations (streets / buildings / parks), or public art (such as statues), plaques, commemorations, graves, memorials that the council has produced in relation to slavery, colonialism, empire/British Empire, racism, white supremacy, Black Lives Matter, decolonising, racial justice.

In question form: “What in the built environment has the organisation, or a group working on its behalf, identified as being linked to racism, slavery, colonialism: that is, contested history?”

2. Could you please provide details of what being done to highlight, reinterpret, redisplay, or rename aspects of the environment in the council area identifying in part 1 of this request

In question form: “What work (such as adding interpretation, or information boards, or plaques close to contested monuments) has been undertaken by the council to address these legacies?

3. If applicable, can you please provide information on what is being done to address issues of slavery, colonialism, empire/British Empire, racism, white supremacy, Black Lives Matter, decolonising, racial justice in council museums?

For example, what information boards have been added, what has been taken off display or put on display, what new plaques have been erected?

4. The same as for part 3, but can you provide information on how council libraries have addressed these issues

For example, have any books been specifically banned or removed from the library? Has a system of trigger warnings been established for sensitive topics?

(This can be broad, I do not need an full check of all items in the library; please do not get bogged won in this if it is likely to go over the limit)

5. For the above work to address contested history, can you please provide information any grants received by the council to pursue this work, or any payments or grants made by the council to pursue this work (for example, to a local anti-racism group tasked with identifying contested history)

6. Can you provide information on any schools in the council area that have applied to change their name in relation to issues of contested history

Response date: 3 February 2023

Response: Response to this request - 1004030.

 

Reference: 1009785

Subject: 

Please can you confirm how much has been spent on Consultants or other independent contractors providing assistance with the 'Levelling up Scheme' to date.

Response date: 2 February 2023

Response: Response to this request - 1009785.

 

Reference: 1009729

Subject: 

Could you please provide a list of all bids made by your local authority to the levelling up fund.

For each bid could you please provide:

  • The date the bid was submitted
  • The bid title and a brief description of what the bid was for, if available
  • The amount of money being requested from the fund
  • The name of any external contractors used in the bid
  • The amount paid to each of the external contractors used in the bid
  • The total estimated cost to the local authority of putting the bid together

Response date: 2 February 2023

Response: Response to this request - 1009729.

 

January

Reference: 995368

Subject: 

  1. The number of FOI requests received, of these:
  2. The number of FOI requests not fulfilled for any reason, including ‘information already public’, ‘too sensitive’ etc.
  3. The number of FOI requests not satisfied completely first time, challenged or additional information requested/required/not disclosed
  4. The number of FOI requests escalated for review by a senior officer
  5. The number of hours spent by officers complying with point 3 - for example providing further information not properly disclosed first time.

Response date: 20 January 2023

Response: Response to this request - 995368.

 

2022

December

Reference: 988849

Subject: 

I would like to request the following information: 

  • An up-to-date list, including addresses, of all ‘warm banks’ which are run by Rushcliffe District Council
  • An up-to-date list, including addresses, of all ‘warm banks’ that Rushcliffe District Council holds information on 

By ‘warm bank’ I am referring to a public venue that anyone can visit if they are struggling to heat their home.

Response date: 20 December 2022

Response: Response to this request - 988849.

 

Reference: 981883

Subject: 

Information about Ukrainian refugee households.

Response date: 9 December 2022

Response: Response to this request - 981883.

 

Reference: 977137

Subject: 

Information about asylum seekers and the use of hotels.

Response date: 1 December 2022

Response: Response to this request - 977137

 

November

Reference: 965739

Subject: 

Use of building notices in building control and whether they are being used appropriately and are they an effective means of ensuring compliance.

Response date: 17 November 2022

Response: Response to this request - 965739

 

Reference: 971347

Subject: 

Preparation and understanding of GDPR compliance.

Response date: 11 November 2022

Response: Response to this request - 971347

 

Reference: 962721

Subject: 

Information about suicide prevention and armed forces / veterans.

Response date: 3 November 2022

Response: Response to this request - 962721

 

Reference: 961208

Subject: 

Can you tell me what software, if any, the council uses to process information requests (including EIR, FOI requests, DSARs, and Member Enquiries). Can you tell me who provides this software? How much does this software cost the council annually?

Response date: 3 November 2022

Response: Response to this request - 961208

 

October

Reference: 958460

Subject: 

  1. Have all of the allocated monies now been distributed to eligible rate payers by your authority?
  2. If not, please can you confirm what amount of monies remain outstanding?
  3. Are applications still being considered / can they still be made? If so, what are your timelines / general requirements to consider CARF eligibility?

Response date: 25 October 2022

Response: Response to this request - 958460

 

Reference: 956232

Subject: 

  1. How many DSAR requests did you receive in 2022
  2. How many FOI requests did you receive in 2022
  3. Do you have a redaction policy in place?
  4. If your answer to Question 3 is a YES, can you share your redaction policy?
  5. What tools do you use to undertake redaction?
  6. What tools do you use to undertake email de-duplication?
  7. What tools do you use to undertake file de-duplication?
  8. How much has the organisation spent on redaction tools such as licensing in the last 12 months?
  9. What file conversion tools do you use?
  10. How many persons are redacting in the information governance team?
  11. What company or 3rd party do you use for redaction?
  12. How many departments are involved in redacting information?
  13. Has your organisation received a data breach fine in the last 5 years?
  14. If Question number 8 is a yes, please tell me how much the organisation was fined.
  15. Have the information governance team recruited in the last 12 months?
  16. If Question number 12 is a yes, please tell me how many person(s) were recruited?
  17. Does the information governance team have a budget to spend on tools to help them convert and redact documents?
  18. How much has your organisation spent on managing DSARs in the last 12 months? (this money spent on tools, pens, scalpels and staff)

Response date: 17 October 2022

Response: Response to this request - 956232.

 

Reference: 957230

Subject: 

  1. Has the council approved plans for any council-run ‘warm banks’, ‘warm spaces’, or locations where people can access warmth as a result of the energy crisis at no cost since April 6th 2022? If so, how many? 
  2. How is your authority funding or intending to fund these warm banks? (i.e. were any grants sought, or is the council providing grants to third-sector organisations to do so)
  3. If the council has approved any warm banks or similar, did the authority acquire grants in order to fund them and - if so - what were the names of those grants?
  4. If there are warm banks in the local authority area, how many are run by the council and how many are run by external organisations?
  5. If the council has approved any warm banks or similar, what is or will be the eligibility criteria to access them?
  6. How much funding has been approved for providing ‘warm banks’ or similar since 6 April 2022?
  7. If there are warm banks operating or set to operate in the local authority area – how many of these will operate or do operate from within council-owned buildings? Can you state which buildings they are?

Response date: 17 October 2022

Response: Response to this request - 957230

 

June

Reference: 892689

Subject:

  1. How many Council Tax dwellings total is your Council(s) responsible for?  The total number of homes which fall under your council area?
  2. What is the total amount you spend on postage a year? This includes Post and Hybrid Mail.
  3. Which postal supplier do you use for sending physical post?
  4. Do you use franking machines or PPI envelopes in your post room? 
  5. If you use franking machines, who is the manufacturer of your franking machines?
  6. Do you currently use Hybrid mail to send letters? 
    • What percentage of your total postal volumes (question 1) are sent via hybrid mail ?
    • What is the name of your hybrid mail supplier 
    • What framework did you use to procure hybrid mail
    • When was the contract signed
    • What is the duration (Term) of the contract
  7. Do you currently use a Web Portal or App for some or all of your resident communications?
    • If Yes, Who is the supplier of your web portal or App technology
    • When did you first implement your web portal or App technology (Year/Month)
    • How many residents have registered to use your web portal or App
    • How many letters a year are currently being sent via your web portal or App? 
  8. Do you currently use Email to communicate with your residents?  Dashboard (rushcliffe.gov.uk)
    • If yes, Who supplies your email service?
    • How many emails do you send to residents a year? 
    • What is the cost of each email communication?
  9. Do you currently use SMS to communicate with your residents? 
    • If yes, who supplies your SMS service?
    • How many SMS do you send to residents a year?
    • What is the cost of each SMS communication?
  10. Who has responsibility for digital transformation in your organisation?
    • Name 
    • Email Address
  11. Who is responsible for your post room (i.e. who is your post room manager)?
    • Name 
    • Email Address
  12. Who is the Director of IT in your organisation?
    • Name 
    • Email Address
  13. Who is the procurement manager responsible for print and post solutions in your organisation?
    • Name 
    • Email Address

Response date: 29 June 2022

Response: Response to this request - 892689.

 

Reference: 884227

Subject: 

  • A bullet point list of all the measures the council has taken in preparation for the introduction of the ‘Protect Duty’ which is expected to come into effect in 2022
  • The full amount (in £) the council has spent to date implementing the aforementioned measures as well as the amount of money (in £) assigned to make the above changes ahead of the introduction of ‘Protect Duty’
  • If you have not yet assigned a budget or implemented measures ahead of ‘Protect Duty’ coming into effect, do you expect to do so in the next 6 months? (please answer either Yes, No or N/A)

Response date: 16 June 2022

Response: Response to this request - 884227.

 

May

Reference: 915807

Subject: 

  1. During the month of April 2022, how many council employees were working from home, and what percentage of the office based workforce does this represent?
  2. Between 1 and 30 April 2022, how many desk bookings were made across the council's office buildings and, on average, how many desk bookings were there a day during this month?
  3. How many desks were available for use in the month April 2022 across the council's office buildings?
  4. What was the maximum number of office staff who could theoretically work in the office on any given day in April 2022?
  5. What was the total number of office staff who worked in your council's offices each day prior to the pandemic?

Response date: 17 May 2022

Response: Response to this request - 915807.

 

Reference: 863429

Subject: 

  1. How many Gypsy and traveller transit, residential/permanent, Travelling Showpeople pitches are there in the council’s district?
  2. How many more pitches are currently needed in the council area and by when?
  3. Have any future, potential pitches been identified - if so, how many?
  4. Since November 2017, how many new Gypsy and traveller transit, permanent and Travelling Showpeople pitches have been created?
  5. Since November 2017, how much money has the council received in Traveller Pitch Funding to build new traveller sites?
  6. Since November 2017, how much money has the council spent trying to deliver new transit, permanent and Travelling Showpeople sites?

Response date: 10 May 2022

Response: Response to this request - 863429.

 

April

Reference: A1346703

Subject: 

Please may you provide me with:

  1. The number of Ukrainian refugees settled under the Ukrainian Family Scheme in Rushcliffe Council since 24/02/2022.
  2. The number of Ukrainian refugees that have been settled under the Homes for Ukraine scheme in Rushcliffe Council since 24/02/2022.
  3. The number of Ukrainian refugees that have registered as homeless in Rushcliffe Council since 24/02/2022.
  4. The number of Ukrainian refugees Rushcliffe Council is planning to take in.

Response date: 4 April 2022

Response: Response to this request - A1346703.

 

Reference: A1346701

Subject: 

Gedling Borough Council are currently reviewing the provision of its Health and Safety and Emergency Planning functions and are looking to get a better understanding of how other authorities exercise these functions and would appreciate if you could take the time to provide an answer to the following questions.

  1. How is the Health and Safety function delivered at your Council?
    • Delivered in house
    • Outsourced to a private provider
    • Outsourced to another Local Authority
    • As a joint service with another authority
    • Other (please specify)
  2. What is the total costs to the Council for the Health and Safety service?
  3. Total number of employees at the authority
  4. Number of employees in Health and Safety and how many are full-time and part-time.

Response date: 4 April 2022

Response: Response to this request - A1346701.

 

Reference: A1346604

Subject: 

I would like to submit a freedom of information request for the following information:

1. Costs incurred by the Council for taxi fares expensed by all council employees.

Please provide all information for the financial year 2020-2021 and from the start of financial year 2021 - December 2021.

Response date: 4 April 2022

Response: Response to this request - A1346604.

 

March

Reference: A1346569

Subject: 

Does the Council have any Service Level Agreements in place for 2022/2023 financial year?

  • If yes, can you provide me with a breakdown of how much money each SLA is worth and when it is due to end?
  • Do you have any new Service Level Agreements due for renewal or award in 2022/2023 financial year and if so, for what value?
  • Does your council have any digital/IT contracts up for renewal/tender in 2022/2023 financial year and when are you planning to go to tender?
  • Does your council have any security contracts up for renewal/tender in 2022/2023 financial year and when are you planning to go to tender?

Response date: 23 March 2022

Response: Response to this request - A1346569.

 

March

Reference: A1346540

Subject: 

Could you please disclose how many employees have been suspended over allegations of fraud in each year going back to 2017. How many of those were suspended on full pay?  If you can, please provide detail on the type of fraud.

Response date: 1 March 2022

Response: Response to this request - A1346540.

 

February

Reference: A1346405

Subject: 

  1. The number of total FOI requests the council has received in:
    1. 2020-21
    2. 2019-20
    3. 2018-19
    4. 2017-18
    5. 2016-17
  2. The number of total FOI requests the council has approved in:
    1. 2020-21
    2. 2019-20
    3. 2018-19
    4. 2017-18
    5. 2016-17
  3. The number of total FOI requests the council has declined
    1. 2020-21
    2. 2019-20
    3. 2018-19
    4. 2017-18
    5. 2016-17
  4. The number of total FOI requests the council has declined for the reasons of absolute exemptions in:
    1. 2020-21
    2. 2019-20
    3. 2018-19
    4. 2017-18
    5. 2016-17
  5. The number of total FOI requests the council has declined for the reasons of qualified exemptions in:
    1. 2020-21
    2. 2019-20
    3. 2018-19
    4. 2017-18
    5. 2016-17

Response date: 18 February 2022

Response: Response to this request - A1346405.

 

Reference: A1346345

Subject: Information about:

  1. Money spent on external public relations for the financial year 2020-2021, and from the start of financial year 2021 to 31 December 2021.
  2. Money spent on advertising for the financial year 2020-2021, and from the start of the financial year 2021 to 31 December 2021.
  3. Money spent on communications strategy for the financial year 2020-2021, and from the start of financial year 2021 to 31 December 3031.

Response date: 15 February 2022

Response: Response to this request - A1346345.

 

Reference: A1346360

Subject: Please may you provide me with information on how your authority reports on its performance.

Response date: 2 January 2022

Response: Response to this request - A1346360.

 

January

Reference: A1346300

Subject: 

  1. Over the past four years, in the workplace(s) of your council, how many people have had to:
    • go to hospital due to slipping on water on the toilet floor or bathroom floor?
    • died due to slipping on water on the toilet floor or bathroom floor?
  2. If anybody had to go to hospital or died due to slipping on water on the toilet or bathroom floor, were any complaints made by an employee(s) of the council against any other employee(s) of the council? If so, how many complaints were made?

Response date: 19 January 2022

Response: Response to this request - A1346300.

 

2021

December

Reference: A1346199

All questions refer to the time period between March 2020 and up to the latest available data.

  1. How many individuals have applied for the Self-Isolation Support Grant of £500? Please include a month-by-month breakdown.
  2. How many of those applications were made by self-employed people?
  3. How many of applications made by self-employed people automatically received the payment due to being on existing benefit schemes such as Universal Credit, Pension Credit, Working Tax Credits, income-related Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, and Housing Benefit?
  4. How many self-employed people who were not on benefits received the Self-Isolation Support Grant of £500?
  5. How many applications for the Self-Isolation Support Grant of £500 made by self-employed people were rejected and what were the top three reasons for rejection in these circumstances.
  6. What was the total expenditure on Self-Isolation Support Grant of £500 made for self-employed people?

Response date: 17 December 2021

Response: Response to this request - A1346199.

 

November

Reference: A1345971

Subject: Until the 2011 Review, Prevent funding was distributed to priority areas on the basis of demographics. The 2011 review announced that using demographics as a way of distributing Prevent funding was to change. Since the 2015 review, this information has not been available.

In light of this, I wish to have the following information:

  1. The total Prevent budget for each year starting 2006 to present.
  2. The most recent list of local priority areas.
  3. The most recent list of other local authorities receiving Prevent funding.
  4. The criteria for how a local authority is identified as a local priority area.
  5. How is Prevent funding being decided according to different risks?

Response date: 9 November 2021

Response: Response to this request - A1345971.

 

Reference: A1345945

Subject: I would like a breakdown, please, of the total cost to the council over each of the last five financial years (2021/22; 2020/21; 2019/20; 2018/19; 2017/18) for the following

  1. Recorded messages on the council's telephone services (including a brief description of what was recorded)
  2. On-hold music used on the council's telephone services (including details of song names and artists)

Response date: 25 November 2021

Response: Response to this request - A1345945.

 

September

Reference: A1345609

Subject: How much has been spent on Covid marshals as of 22 August 2021?

Response date: 14 September 2021

Response: Response to this request - A1345609.

 

Reference: A1345537

Subject: Please can you advise whether you have cleaned the consumer data you hold within the last six months.

Response date: 2 September 2021

Response: Response to this request - A1345537.

 

August

Reference: A1345611

Subject: Please can you confirm if your local authority is the signature to the Armed Forces Community Covenant?

Can you confirm if your authority is a member of an Armed Forces Covenant/Partnership Board and if so who represents your local authority on this board?

Please can you provide the contact details for the following (if the roles exist in your local authority);

  1. Elected Member Armed Forces Champion
  2. Lead Officer within the council for Armed Forces (sometimes known as Armed Forces Champion)

Response date: 27 August 2021

Response: Response to this request - A1345611.

 

Reference: A1345551

Subject: I would like to make a freedom of information request in regard the Council's Statement of Intent for Flexible Energy as follows:

1. Please can you provide the latest version of your Statement of Intent for LA Flexible Eligibility

2. Please can you provide a list of all Registered Installers that are able to install Energy Company Obligation measures under the Council’s Flexible Energy scheme determined by the Council in the Statement of Intent requested above

Response date: 10 August 2021

Response: Response to this request - A1345551.

Disclosure Log