Response 3580237

Response to request for information

Reference

3580237

Response date

11 November 2024

Request

1. On-Street Parking Transactions and Revenue

• Total Number of On-Street Parking Transactions: Please provide a breakdown of the total number of transactions and ticket sales for on-street parking, including both Pay by Phone and Pay & Display (P&D) Machine transactions
• On-Street Pay by phone Transactions: Please specify the number of on-street parking transactions processed specifically via your Pay By Phone supplier(s).
• Total On-Street Parking Income (Excluding Permits and PCNs): Provide the total on-street parking income for the specified period, excluding income from parking permits and Penalty Charge Notices (PCNs).
• On-Street Pay by phone Income: Specify the total income from on-street parking transactions processed via your Pay By Phone supplier(s).
  
  

2. Off-Street Parking Transactions and Revenue

• Total Number of Off-Street Parking Transactions: Please provide the total number of transactions and ticket sales for off-street parking, including both Pay by Phone and Pay & Display (P&D) Machine transactions.
• Off-Street Pay by phone Transactions: Specify the number of off-street parking transactions processed via your Pay By Phone supplier(s).
• Total Off-Street Parking Income (Including VAT, Excluding Permits and PCNs): Provide the total income for off-street parking, including VAT but excluding income from permits and PCNs.
• Off-Street Pay by phone Income: Specify the total income from off-street parking transactions processed via your Pay By Phone supplier(s).

3. Payment Methods for Parking Transactions

• List of Payment Methods: Please provide a complete list of all payment methods currently offered for parking transactions across both on-street and off-street parking, including but not limited to cash, card, contactless, and mobile app options.
  
  
• Please indicate the name of the supplier for each payment method e.g Metric, Flow bird, IPS etc.
  
  
• Pay by phone Parking: Please provide the name of the ‘pay by phone’ supplier used by the Council today e.g Ringo, Paybyphone, Just park.
• Please confirm the current contract expiry for the Council’s ‘pay by phone’ service, including any extension options that are available / unused

4. Pay on Foot / Pay on Exit Car Parks

• Pay on Foot / Pay on Exit Car Park Overview:
• Number of Pay on Foot Car Parks: Confirm the number of car parks within your authority that are equipped with barrier access.
  
  
• Total Number of Spaces: Specify the total number of parking spaces available within these barrier-accessed car parks.
  
  
• Pay on Foot / Pay on Exit Car Park Transactions:
• Total Transactions: Provide the total number of parking transactions and ticket sales within barrier-accessed car parks.
  
  
• Income from Pay on Foot Car Parks: Specify the total parking income generated solely from barrier-accessed car parks.
  
  
• Equipment Manufacturer: Identify the manufacturer(s) of the barrier equipment currently installed and in use at these car parks.

5. Future plans 

• Please could you provide a narrative response outlining any significant changes or procurement exercises that are being considered in the 2025/2026 financial year to the Contracts / suppliers mentioned in this request, for example:
• Pay by phone supplier 
• P&D Machine provision 
• Pay on Foot / Pay on Exit equipment
  
  

Please could the Council confirm whether they have any plans to join the government’s National Parking Platform in the future?

Response

1. On-Street Parking Transactions and Revenue

• Not applicable -we are not responsible for on-street parking.
  
  

2. Off-Street Parking Transactions and Revenue

• Total Number of Off-Street Parking Transactions: Please provide the total number of transactions and ticket sales for off-street parking, including both Pay by Phone and Pay & Display (P&D) Machine transactions.

  Response: 904,004

• Off-Street Pay by phone Transactions: Specify the number of off-street parking transactions processed via your Pay By Phone supplier(s).

  Response: 262,848

• Total Off-Street Parking Income (Including VAT, Excluding Permits and PCNs): Provide the total income for off-street parking, including VAT but excluding income from permits and PCNs.

  Response: £810,022

• Off-Street Pay by phone Income: Specify the total income from off-street parking transactions processed via your Pay By Phone supplier(s).

  Response: £320,362

3. Payment Methods for Parking Transactions

• List of Payment Methods: Please provide a complete list of all payment methods currently offered for parking transactions across both on-street and off-street parking, including but not limited to cash, card, contactless, and mobile app options. Response: Cash, card, contactless, pay by phone
  
  
• Please indicate the name of the supplier for each payment method e.g Metric, Flow bird, IPS etc.

  Response: Off street only - Flowbird, cash, card, contactless. 

• Pay by phone Parking: Please provide the name of the ‘pay by phone’ supplier used by the Council today e.g Ringo, Paybyphone, Just park.

  Response: RingGo

• Please confirm the current contract expiry for the Council’s ‘pay by phone’ service, including any extension options that are available / unused

  Response: April 2026

4. Pay on Foot / Pay on Exit Car Parks

• Not applicable

5. Future plans 

• Please could you provide a narrative response outlining any significant changes or procurement exercises that are being considered in the 2025/2026 financial year to the Contracts / suppliers mentioned in this request, for example:
• Pay by phone supplier - none
• P&D Machine provision - none
• Pay on Foot / Pay on Exit equipment - not applicable
  
  

Please could the Council confirm whether they have any plans to join the government’s National Parking Platform in the future?

Response: This option is being reviewed but no final decision has been made