Response 3580237
Response to request for information
Reference
3580237
Response date
11 November 2024
Request
1. On-Street Parking Transactions and Revenue
- Total Number of On-Street Parking Transactions: Please provide a breakdown of the total number of transactions and ticket sales for on-street parking, including both Pay by Phone and Pay & Display (P&D) Machine transactions
- On-Street Pay by phone Transactions: Please specify the number of on-street parking transactions processed specifically via your Pay By Phone supplier(s).
- Total On-Street Parking Income (Excluding Permits and PCNs): Provide the total on-street parking income for the specified period, excluding income from parking permits and Penalty Charge Notices (PCNs).
- On-Street Pay by phone Income: Specify the total income from on-street parking transactions processed via your Pay By Phone supplier(s).
2. Off-Street Parking Transactions and Revenue
- Total Number of Off-Street Parking Transactions: Please provide the total number of transactions and ticket sales for off-street parking, including both Pay by Phone and Pay & Display (P&D) Machine transactions.
- Off-Street Pay by phone Transactions: Specify the number of off-street parking transactions processed via your Pay By Phone supplier(s).
- Total Off-Street Parking Income (Including VAT, Excluding Permits and PCNs): Provide the total income for off-street parking, including VAT but excluding income from permits and PCNs.
- Off-Street Pay by phone Income: Specify the total income from off-street parking transactions processed via your Pay By Phone supplier(s).
3. Payment Methods for Parking Transactions
- List of Payment Methods: Please provide a complete list of all payment methods currently offered for parking transactions across both on-street and off-street parking, including but not limited to cash, card, contactless, and mobile app options.
- Please indicate the name of the supplier for each payment method e.g Metric, Flow bird, IPS etc.
- Pay by phone Parking: Please provide the name of the ‘pay by phone’ supplier used by the Council today e.g Ringo, Paybyphone, Just park.
- Please confirm the current contract expiry for the Council’s ‘pay by phone’ service, including any extension options that are available / unused
4. Pay on Foot / Pay on Exit Car Parks
- Pay on Foot / Pay on Exit Car Park Overview:
- Number of Pay on Foot Car Parks: Confirm the number of car parks within your authority that are equipped with barrier access.
- Total Number of Spaces: Specify the total number of parking spaces available within these barrier-accessed car parks.
- Pay on Foot / Pay on Exit Car Park Transactions:
- Total Transactions: Provide the total number of parking transactions and ticket sales within barrier-accessed car parks.
- Income from Pay on Foot Car Parks: Specify the total parking income generated solely from barrier-accessed car parks.
- Equipment Manufacturer: Identify the manufacturer(s) of the barrier equipment currently installed and in use at these car parks.
5. Future plans
- Please could you provide a narrative response outlining any significant changes or procurement exercises that are being considered in the 2025/2026 financial year to the Contracts / suppliers mentioned in this request, for example:
- Pay by phone supplier
- P&D Machine provision
- Pay on Foot / Pay on Exit equipment
Please could the Council confirm whether they have any plans to join the government’s National Parking Platform in the future?
Response
1. On-Street Parking Transactions and Revenue
- Not applicable -we are not responsible for on-street parking.
2. Off-Street Parking Transactions and Revenue
- Total Number of Off-Street Parking Transactions: Please provide the total number of transactions and ticket sales for off-street parking, including both Pay by Phone and Pay & Display (P&D) Machine transactions.
Response: 904,004
- Off-Street Pay by phone Transactions: Specify the number of off-street parking transactions processed via your Pay By Phone supplier(s).
Response: 262,848
- Total Off-Street Parking Income (Including VAT, Excluding Permits and PCNs): Provide the total income for off-street parking, including VAT but excluding income from permits and PCNs.
Response: £810,022
- Off-Street Pay by phone Income: Specify the total income from off-street parking transactions processed via your Pay By Phone supplier(s).
Response: £320,362
3. Payment Methods for Parking Transactions
- List of Payment Methods: Please provide a complete list of all payment methods currently offered for parking transactions across both on-street and off-street parking, including but not limited to cash, card, contactless, and mobile app options. Response: Cash, card, contactless, pay by phone
- Please indicate the name of the supplier for each payment method e.g Metric, Flow bird, IPS etc.
Response: Off street only - Flowbird, cash, card, contactless.
- Pay by phone Parking: Please provide the name of the ‘pay by phone’ supplier used by the Council today e.g Ringo, Paybyphone, Just park.
Response: RingGo
- Please confirm the current contract expiry for the Council’s ‘pay by phone’ service, including any extension options that are available / unused
Response: April 2026
4. Pay on Foot / Pay on Exit Car Parks
- Not applicable
5. Future plans
- Please could you provide a narrative response outlining any significant changes or procurement exercises that are being considered in the 2025/2026 financial year to the Contracts / suppliers mentioned in this request, for example:
- Pay by phone supplier - none
- P&D Machine provision - none
- Pay on Foot / Pay on Exit equipment - not applicable
Please could the Council confirm whether they have any plans to join the government’s National Parking Platform in the future?
Response: This option is being reviewed but no final decision has been made