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Response 3633985

Response to request for information

Reference

3633985

Response date

21 February 2025

Request

I am writing to request information regarding the software used to support your parking / traffic / highway / accessible transport services. Please find attached a spreadsheet that I kindly ask you to complete with the relevant details.

Response

CCTV Enforcement / Parking

  • Not applicable

Penalty Charge Notice (PCN) Processing

  • Current backoffice software provider (or in-house) - Chipside
  • Head of Service / Decision Maker - Gareth Johnson
  • Head of Service / Decision Maker - Traffic Manager
  • Head of Service / Decision Maker - gareth.johnson@nottscc.gov.uk
  • Contract Manager - Gareth Johnson
  • Contract Manager - Traffic Manager
  • Contract Manager - gareth.johnson@nottscc.gov.uk
  • Contract Start Date: 01/04/2022
  • Contract End Date: 31/03/2027
  • Current contract Value (£) - £500,000

Parking Permit Processing

  • Current backoffice software provider (or in-house) - No specialist software used. Task completed in-house
  • Head of Service / Decision Maker - Darryl Burch
  • Head of Service / Decision Maker - Head of Environment and Communities
  • Head of Service / Decision Maker - dburch@rushcliffe.gov.uk
  • Contract Manager - Stephanie Powell
  • Contract Manager - Street Scene Team Leader
  • Contract Manager - spowell@rushcliffe.gov.uk
  • Contract Start Date - not applicable
  • Contract End Date - not applicable
  • Current contract Value (£) - not applicable

Fixed Penalty Notice Processing

  • Not applicable

Cashless Parking

  • Current backoffice software provider (or in-house) - RingGo
  • Head of Service / Decision Maker - Darryl Burch
  • Head of Service / Decision Maker - Head of Environment and Communities
  • Head of Service / Decision Maker - dburch@rushcliffe.gov.uk
  • Contract Manager - Stephanie Powell
  • Contract Manager - Street Scene Team Leader
  • Contract Manager - spowell@rushcliffe.gov.uk
  • Contract Start Date - 01/11/2018
  • Contract End Date - 01/01/2026
  • Current contract Value (£) - RBC pay banking charges only

Highway Defect Reporting e.g. potholes

  • This is a county council service and not a borough council service

Accessible Transport/Travel e.g home to school

  • This is a county council service and not a borough council service

FOI Car Parking / Vehicle Charging Points