Response 1111502

Response to request for information

Reference

1111502

Response date

23 May 2023

Request

1. Do you outsource your current parking services management?
1. If you DO outsource:
1. What is the total size of the contract in terms of costs paid? (If this is broken down into smaller parts of the contract, please provide details)
2. What contract type do you currently have? Management (i.e. site is owned by you but managed by a third-party) or Concession (site is owned and managed by third-party)
3. Do you have separate contracts for off-street vs on-street parking? Or are they bundled into one contract?
4. What services are required as part of the contract? (e.g. wardens/revenue collection, security staff, backend services)
5. Is there future potential for capacity increase or the addition of further services?
6. Who is your current parking provider?
7. Which other providers have you used in the last 20 years, if any? (Please provide details of recent contracts and providers, with dates)
8. When did your current contract start? When does the contract end? Is there an extension period, and if so how long is it?
9. When going out to tender, do you use a framework or is it an open tender?
10. Do you usually engage with the market before the tender? If so, how?

Response

1. Do you outsource your current parking services management? RBC have a combined parking services management with Broxtowe Borough Council.
1. If you DO outsource:
1. What is the total size of the contract in terms of costs paid? (If this is broken down into smaller parts of the contract, please provide details) £33,870.75
2. What contract type do you currently have? Management (i.e. site is owned by you but managed by a third-party) or Concession (site is owned and managed by third-party) Joint service management with RBC owning the car parks and Broxtowe Borough Council supporting the management.
3. Do you have separate contracts for off-street vs on-street parking? Or are they bundled into one contract? Nottinghamshire County Council are responsible for all on-street management.
4. What services are required as part of the contract? (e.g. wardens/revenue collection, security staff, backend services) Monitoring of car parks which includes Pay & Display machines, reporting faults, cash collection services management and operational management of enforcement team. Report on income and usage, respond to customer enquiries and complaints, attend any traffic penalty tribunal hearings, support policy-making and future planning of council owned car parks.
5. Is there future potential for capacity increase or the addition of further services? Yes
6. Who is your current parking provider? Broxtowe Borough Council
7. Which other providers have you used in the last 20 years, if any? (Please provide details of recent contracts and providers, with dates) Do not hold information as far back as this. Current agreement has been in place for the past 9 years.
8. When did your current contract start? When does the contract end? Is there an extension period, and if so how long is it? 2014 - Rolling agreement that is reviewed every 2 years
9. When going out to tender, do you use a framework or is it an open tender? Not applicable
10. Do you usually engage with the market before the tender? If so, how? Not applicable

Responsible for the parking services management? Stephanie Powell, Street Scene Team Leader