Response 3634115

Response to request for information

Reference

3634115

Response date

14 February 2025

Request

Contract information relating to the following corporate software/enterprise applications.

1. Enterprise Resource Planning Software Solution (ERP) -this is the organisation’s main
   
    ERP system and may include service support, maintenance and upgrades.
   
   
2. Primary Customer Relationship Management (CRM) Solution-this is the organisation’s main
   
   CRM system and may include service support, maintenance and upgrades. Example of CRM systems the organisation may use could include Microsoft Dynamics, Front Office, Lagan CRM, Firm step
   
   
3. Primary Human Resources (HR) and Payroll Software Solution-this is the organisation’s main
   
   HR/payroll system and may include service support, maintenance and upgrades. In some cases, the HR contract maybe separate to the payroll contract please provide both types of contracts. Example of HR/Payroll systems the organisation may use could include iTrent, Resource link.
   
   
4. The organisation’s primary corporate Finance Software Solution-this is the organisation’s main
   
   Finance system and may include service support, maintenance and upgrades. Example of finance systems the organisation may use could include E-Business suite, Agresso (Unit4), eFinancials, Integra, SAP

Response

Enterprise Resource Planning Software Solution (ERP) -this is the organisation’s main

1. Name of supplier - Idox Software Ltd
2. Brand of software - Uniform
3. Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included.
   • Uniform System with Planning, Building Control, Environmental health, Housing, Licensing, Gazetteer and Estates
   • Management Modules, including all sub-modules and Uniform Enterprise.
   • Idox Data Management Tool
   • Idox and Consultee Access for Planning and Licensing
   • Planning Portal 1APP Connector
   • Uniform Licensing Connector
   • Uniform onsite Mobile apps for planning site visits and planning enforcement
   • GMS Exchange G3 License
   • Total Land Charges
   • Idox EDMS including IdoxScan, redact, browse, Index and Email insert
   • Idox Online Licensing Forms
   • UnimapWeb
   • Exacom CIL,S106 and Project Modules (3rd Party)
   • Oricle VBP License (3rd party)
4. Number of Users/Licenses: What is the total number of user/licenses for this contract? 67
5. Annual Spend: What is the annual average spend for each contract? Commercially sensitive
6. Contract Duration: What is the duration of the contract please include any available extensions within the contract. 3 years
7. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. 1 April 2022
8. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. 31 March 2025
9. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. Not specified
10. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number). Andrew Disney, Strategic ICT Manager adisney@rushcliffe.gov.uk

Primary Customer Relationship Management (CRM) Solution-this is the organisation’s main

1. Name of supplier - Meritec
2. Brand of software - ESB
3. Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included. Licensing, and Support and Maintenance. 
   • CMR
4. Number of Users/Licenses: What is the total number of user/licenses for this contract? Not applicable
5. Annual Spend: What is the annual average spend for each contract? £12,750
6. Contract Duration: What is the duration of the contract please include any available extensions within the contract. 4 years
7. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. 30-05-2022
8. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. 29-05-2026
9. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. 01-01-2026
10. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number). Ed Palmer, epalmer@rushcliffe.gov.uk

Primary Human Resources (HR) and Payroll Software Solution-this is the organisation’s main

1. Name of supplier -We do not have a Primary Human Resources software.  Our payroll function is provided by Gedling Borough Council who use ResourceLink
2. Brand of software - We do not have a direct contract with supplier
3. Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included. - We do not have a direct contract with supplier
4. Number of Users/Licenses: What is the total number of user/licenses for this contract? Not applicable
5. Annual Spend: What is the annual average spend for each contract? We do not have a direct contract
6. Contract Duration: What is the duration of the contract please include any available extensions within the contract. We do not have a direct contract
7. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. We do not have a direct contract
8. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. We do not have a direct contract
9. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. We do not have a direct contract
10. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number). Jo Wilkinson, jwilkinson@rushcliffe.gov.uk

The organisation’s primary corporate Finance Software Solution-this is the organisation’s main

1. Name of supplier - Advanced Business Solutions.
2. Brand of software - Our Finance management system is E-financials, we also use E-procurement for raising purchase orders.
3. Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included. - Maintenance and general support are included within the contract, Upgrades are extra.
   • V1,
   • E-Procurement,
   • E-Financials,
   • Business Tax Portal,
   • Collaborative Planning,
   • E-Analyser,
   • Business Objects,
   • Oracle Forms,
   • PDF Import,
   • DB Capture,
   • Xcel Uploader
4. Number of Users/Licenses: What is the total number of user/licenses for this contract? Each piece of software only requires 1 licence, however licenced user numbers will depend on the piece of software and who requires access so for example, Business Objects is reporting tool purely used by the finance team so that has 5 licenced users whereas E-procurement which is used for departments to create purchase orders has 150 licenced users.
5. Annual Spend: What is the annual average spend for each contract? £66,000
6. Contract Duration: What is the duration of the contract please include any available extensions within the contract. 60 months
7. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. Start date 01/10/2024
8. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. Start date 01/10/2024, Awarded date (date all parties signed) 04/02/2025, End Date 30/09/2029
9. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. Due to the recently announced Local Governement Reorganisation contracts will be reviewed as part of any change process once it is known, This is likely to be around 2027
10. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number). Sarah Whittaker, Head of Service - Finance, swittaker@rushcliffe.gov.uk

Please note: This information can also be found on the Contracts Register