Response 3517538

Response to request for information

Reference

Voter Registration System

• Please provide the name and provider of your voter registration system?
• When did you acquire the voter registration system (VR)?
• What was the capital cost of the voter registration system?
• Is the VR system on-premise or cloud-based?
• What is the yearly maintenance cost of the voter registration system?
• Please provide a copy of the current active contract with the supplier of the voter registration system.

Election Management System

Please provide the name and provider of your elections management system.

• What year did you acquire the elections management system?
• How long is the contract?
• What was the capital cost of the elections management system?
• Is the EM system on-premise or cloud-based?
• What is the yearly maintenance cost of the elections management system?

Please provide a copy of the current active contract with the supplier of the elections management system.

Polling Station Management 

Do you use any hardware/software device for managing your polling stations?

If you use a polling station management system please answer the following questions:

• What is the name of the company that provides it?
• When did you acquire the polling station management system including hardware/ software and services?
• Was the acquisition of the polling station management system the subject of a tender or pilot program?
• What was the capital cost of the whole system including any breakdown for hardware/ software/ services and yearly maintenance cost ?
• Please provide a copy of the current active contract with the supplier of the polling station management system?

Mobile Public Engagement Software

Do you provide any public engagement mobile apps or services for elections? if so can you provide:

• What is the name of the company that provides it?
• When did you acquire the system including hardware/ software and services?
• Was the acquisition of the polling station management the subject of a tender or pilot program?
• What was the capital cost of the whole system including any breakdown for hardware/ software/ services and yearly maintenance cost ?
• Please provide a copy of the current active contract with the supplier of the polling station management system?

Canvass Technology

Can you provide a detailed description of any technologies you use for the canvass process including tablets, software, and suppliers of these systems

General Department Questions

Can you provide a segmented systems and services budget for all services used by the elections department for an entire parliamentary and local government election cycle including money spent on information printing for local and parliamentary elections?

Can you supply a summary of helpdesk tickets/calls placed with each hardware, software, and services supplier to the elections department for the last 5 years?

Response date

11 July 2023

Request

Voter Registration System

• Please provide the name and provider of your voter registration system?
• When did you acquire the voter registration system (VR)?
• What was the capital cost of the voter registration system?
• Is the VR system on-premise or cloud-based?
• What is the yearly maintenance cost of the voter registration system?
• Please provide a copy of the current active contract with the supplier of the voter registration system.

Election Management System

Please provide the name and provider of your elections management system.

• What year did you acquire the elections management system?
• How long is the contract?
• What was the capital cost of the elections management system?
• Is the EM system on-premise or cloud-based?
• What is the yearly maintenance cost of the elections management system?

Please provide a copy of the current active contract with the supplier of the elections management system.

Polling Station Management 

Do you use any hardware/software device for managing your polling stations?

If you use a polling station management system please answer the following questions:

• What is the name of the company that provides it?
• When did you acquire the polling station management system including hardware/ software and services?
• Was the acquisition of the polling station management system the subject of a tender or pilot program?
• What was the capital cost of the whole system including any breakdown for hardware/ software/ services and yearly maintenance cost ?
• Please provide a copy of the current active contract with the supplier of the polling station management system?

Mobile Public Engagement Software

Do you provide any public engagement mobile apps or services for elections? if so can you provide:

• What is the name of the company that provides it?
• When did you acquire the system including hardware/ software and services?
• Was the acquisition of the polling station management the subject of a tender or pilot program?
• What was the capital cost of the whole system including any breakdown for hardware/ software/ services and yearly maintenance cost ?
• Please provide a copy of the current active contract with the supplier of the polling station management system?

Canvass Technology

Can you provide a detailed description of any technologies you use for the canvass process including tablets, software, and suppliers of these systems

General Department Questions

Can you provide a segmented systems and services budget for all services used by the elections department for an entire parliamentary and local government election cycle including money spent on information printing for local and parliamentary elections?

Can you supply a summary of helpdesk tickets/calls placed with each hardware, software, and services supplier to the elections department for the last 5 years?

Response

Voter Registration System

• Please provide the name and provider of your voter registration system? Civica
• When did you acquire the voter registration system (VR)? 2007
• What was the capital cost of the voter registration system? Don’t know – Zero I believe as it was just the annual maintenance cost
• Is the VR system on-premise or cloud-based? On premise
• What is the yearly maintenance cost of the voter registration system? £10,889.04 plus VAT for Registration and Elections
• Please provide a copy of the current active contract with the supplier of the voter registration system. Redacted Express Contract - note, there isn't an accessible version online.

Election Management System

Please provide the name and provider of your elections management system.

• What year did you acquire the elections management system? Civica
• How long is the contract? 2007
• What was the capital cost of the elections management system? Don’t know – Zero I believe as it was just the annual maintenance cost
• Is the EM system on-premise or cloud-based? As above
• What is the yearly maintenance cost of the elections management system? As above

Please provide a copy of the current active contract with the supplier of the elections management system. See above.

Polling Station Management 

Do you use any hardware/software device for managing your polling stations?  No

If you use a polling station management system please answer the following questions:

• What is the name of the company that provides it?
• When did you acquire the polling station management system including hardware/ software and services?
• Was the acquisition of the polling station management system the subject of a tender or pilot program?
• What was the capital cost of the whole system including any breakdown for hardware/ software/ services and yearly maintenance cost ?
• Please provide a copy of the current active contract with the supplier of the polling station management system?

Mobile Public Engagement Software

Do you provide any public engagement mobile apps or services for elections? if so can you provide: No

• What is the name of the company that provides it?
• When did you acquire the system including hardware/ software and services?
• Was the acquisition of the polling station management the subject of a tender or pilot program?
• What was the capital cost of the whole system including any breakdown for hardware/ software/ services and yearly maintenance cost ?
• Please provide a copy of the current active contract with the supplier of the polling station management system?

Canvass Technology

Can you provide a detailed description of any technologies you use for the canvass process including tablets, software, and suppliers of these systems - Civica software and tablets provided as part of a 2 year contract

General Department Questions

Can you provide a segmented systems and services budget for all services used by the elections department for an entire parliamentary and local government election cycle including money spent on information printing for local and parliamentary elections? RO function exempt from FOI, no budget for parliamentary as Central Government publish a charges order.  Local Elections RO determines budget which is not FOIable

Can you supply a summary of helpdesk tickets/calls placed with each hardware, software, and services supplier to the elections department for the last 5 years?  Not recorded