Response 912907
Response to request for information
Response date
5 July 2022
Request
- How many open/ongoing investigations do you have into letting or estate agents/landlords breaching the Tenant Fees Act 2019 (ie prohibited fees / excessive deposits)?
- Please detail what the alleged breaches are and include the amounts involved (i.e. check in or check out fees, inventory fees, credit check fees etc)
- Between June 2019 and June 2022
- a) How many complaints did you receive about prohibited tenant fees or related issues? Please provide a yearly breakdown for year 1, year 2 and year 3 and details of the complaints, including amounts requested.
- b) How many complaints did you receive about excessive deposits? Please provide a yearly breakdown for year 1, year 2 and year 3 and details of the complaints, including amounts requested.
- c) Over the same timeframe - how many breaches were there of the Tenant Fees act? Please provide a yearly breakdown for year 1, year 2 and year 3 and details of the breaches, including amounts requested.
- Over the same timeframe - how many notices have been issued?
- a)Please provide a yearly breakdown for year 1, year 2 and year 3.
- b) What was the outcome (paid/withdrawn/ appealed)
- c) Did the complainant get their money back?
Response
Trading Standards who are part of Nottinghamshire County Council are under a duty to enforce the Tenant Fees Act 2019 legislation
We have a discretionary power to enforce, but to date have not so our answer to each question as below is 0.