Response 3634312

Response to request for information

Reference

3634312

Response date

13  February 2025

Request

1. Copies of any training materials or internal guidance given to staff regarding tenants facing a Section 21 eviction (no-fault eviction).
2. Any documents, emails, or communications instructing housing officers to advise tenants to remain in their property after they've been served a section 21 eviction, until formal eviction by bailiffs.
3. Any policies on whether leaving after a section 21 eviction but before formal eviction by bailiffs makes tenants ineligible for rehousing by the council.
4. The longest period a tenant served a section 21 eviction has been waiting for rehousing by the council.

Response

1. Copies of any training materials or internal guidance given to staff regarding tenants facing a Section 21 eviction (no-fault eviction).
   • None available. External training is arranged with the Housing Options team on a regular basis.
2. Any documents, emails, or communications instructing housing officers to advise tenants to remain in their property after they've been served a section 21 eviction, until formal eviction by bailiffs.
   • None available.
3. Any policies on whether leaving after a section 21 eviction but before formal eviction by bailiffs makes tenants ineligible for rehousing by the council.
   • No policy
4. The longest period a tenant served a section 21 eviction has been waiting for rehousing by the council.

   • Unable to report on this request, we do not hold this information in an extractable format. It would require a manual check of every homelessness application which the Council has received. This would exceed the cost of compliance for the FOI financial threshold.