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Response 3582387

Response to request for information

Reference

3582387

Response date

18 November 2024

Request

  1. Total number of desktops in your estate (ie. PCs, laptops & tablets)
  1. Who currently supplies the above (name of the incumbent)?
  1. Do they include additional services such as technical support, maintenance, asset registration, imaging and disposal of existing device?
  1. Who is your preferred manufacturer?
  1. What is your current buying / refresh cycle?
  1. Is this supplied under contract? If yes, when does the contract end?
  1. How do you procure these devices through a framework? if yes, which one used (ie. SBS / CCS / NDNA)
  1. What steps have you taken to tackle security risks in advance of 14th Oct 2025 when updates will no longer be available on Windows 10?
  1. How do you access your applications  (Citrix, VMWare, Microsoft 365, Cloud or Fat Client environment)?
  1. Are you looking to move from On-Premises to Cloud?
  1. Name of person responsible for purchasing IT equipment?

Response

  1. Total number of desktops in your estate (ie. PCs, laptops & tablets)

    250

  1. Who currently supplies the above (name of the incumbent)?

    CCS, Axcess, CDW

  1. Do they include additional services such as technical support, maintenance, asset registration, imaging and disposal of existing device?

    Buy 3 years on site warranty

  1. Who is your preferred manufacturer?

    Lenovo , Dell

  1. What is your current buying / refresh cycle?

    5 years

  1. Is this supplied under contract? If yes, when does the contract end?

    No

  1. How do you procure these devices through a framework? if yes, which one used (ie. SBS / CCS / NDNA)

    Done buy 3 quotes

  1. What steps have you taken to tackle security risks in advance of 14th Oct 2025 when updates will no longer be available on Windows 10?

    Moved to windows 11

  1. How do you access your applications  (Citrix, VMWare, Microsoft 365, Cloud or Fat Client environment)?

    VM ware , RDS

  1. Are you looking to move from On-Premises to Cloud?

    Cost depending

  1. Name of person responsible for purchasing IT equipment?

    ICT Operations Manager

FOI Responses ICT