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Response 3626423

Response to request for information

Reference

3626423

Response date

27 January 20205

Request

  • Current IT Service Model – Is your IT delivery primarily in-house, outsourced, or a hybrid approach, and if not delivered in-house, who provides this service?
  • Major IT Contracts – Key details of significant IT service contracts (including scope, value, end date and any options for extension or renegotiation).
  • Future IT Plans – Any strategic plans or considerations for changing IT delivery models (e.g., outsourcing, in-sourcing, multi-sourcing).

Response

  • Current IT Service Model – Is your IT delivery primarily in-house, outsourced, or a hybrid approach, and if not delivered in-house, who provides this service?
    • We operate a Hybrid Team at Rushcliffe Borough Council, with Remote fixing and Infrastructure monitoring dealt with by The Cutter Group
  • Major IT Contracts – Key details of significant IT service contracts (including scope, value, end date and any options for extension or renegotiation).
  • Future IT Plans – Any strategic plans or considerations for changing IT delivery models (e.g., outsourcing, in-sourcing, multi-sourcing).