Response 3554636

Response to request for information

Reference

3554636

Response date

06 September 2024

Request

Access Control System Overview:


1. Current System(s):
   What electronic access control system(s) do you currently have in place? Please include manufacturer of control unit & model (e.g. SALTO, PAXTON, ASSA)

2. Access-Controlled Doors:
   How many doors across all of your sites have access control systems installed? How many per each site? 


3. Access Control Types:
   Please provide a detailed breakdown of the different types of access control hardware in place (e.g., magnetic lock doors, paxton p50 door readers, electric strike doors, battery-operated electronic handle sets, battery-operated electronic cylinders, etc.).


4. System Age:
   When was your current access control system installed? Which company installed it? 


5. System Integration:
   Is your access control system integrated with your ID card production or other systems (e.g., time and attendance, building management, CCTV and/or fire/security alarm systems)? If so, which system(s) is it integrated with? 


6. Supplier Information:
   What are the names of the suppliers of your existing access control system?
   Who is your current supplier for access cards and fobs, and do you purchase these directly or through your access control installers/maintenance contractors?
If not, where do you purchase these from?

7. Manufacturer and Models:
   What manufacturer and model of hardware, cards and fobs do you use for your access control system? Please provide specific details of each of the exact manufacturer/model of  equipment; card(s)/fob(s) that you use at each site (e.g. Paxton 692-052 Net2 Proximity ISO Cards Pack of 500 SKU: AC-PAX-692-052) together with the ongoing cost for fobs/cards (including VAT) each month/year.


8. Management Software:
   What software is used to manage the door controllers and readers in your access control system? (e.g. Paxton Net2 Pro)


Usage and Distribution Details:

9. Consumable Usage:
   Please provide data on the monthly and annual usage/purchases of access control cards and fobs. This should include how many are issued, lost/replaced, and returned faulty/damaged each month/annum. 


10. User Information:
    How many individual users require access control cards/fobs across all sites? If possible, please provide a breakdown by site or building.


Maintenance and Support:

11. Management and Contact Information:
    Who manages your site’s access control system? Please provide a name, direct email address and direct telephone number / extension for this contact.


12. Support/Maintenance Contracts:
    Do you have a current support/maintenance contract for your access control system? If so, when does this contract expire?


13. Future Plans/Planned Changes:
    What are the organisations plans related to the installation, upgrade, or support/maintenance of access control systems over the next three to five years?


Response

Thank you for your freedom of information request received on 25th August. I am unable to release the information requested as the information is exempt from disclosure by virtue of section 31 of the Freedom of Information Act 2000.  Section 31(1)(a) states that the information is exempt if its’ disclosure would be likely to prejudice the prevention or detection of crime.