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CCTV Surveillance Systems

Contents

Information on surveillance systems (CCTV) within Rushcliffe

CCTV is owned by Rushcliffe Borough Council to support the police and prevent crime in the West Bridgford and Bingham areas as part of the Safer Streets funding provided by the Government. The Council operates CCTV in public spaces in 2 defined locations within the district, these being:

  • West Bridgford Centre
  • Bingham Town Centre

The specific camera locations in West Bridgford are shown in the plan of locations of CCTV (West Bridgford CCTV).

The specific camera locations in Bingham are shown in plan of Locations (Bingham CCTV)

To request CCTV images or video please see the section below on eligibility and the form to use.

The Police work collaboratively with the council and are informed direct of any suspicious incidents as they arise and can be directed to the exact location by fully trained operators

The town centre cameras are managed under a shared services Information Processing Agreement with Newark & Sherwood District Council, Ashfield District Council and Broxtowe Borough Council - via a CCTV control room.

The CCTV control room is continuously staffed by two Security Industry Authority (SIA) licensed operators, who monitor the public space cameras throughout the districts. These operators work closely with the police control rooms, helping policing in our area. the cameras will be managed and operated in accordance with RBC Public Space Surveillance policy and Code of Practice 2023

Links with Nottinghamshire Police

The control room has direct links with Nottinghamshire Police via dedicated police radios and a direct telephone link. We can also transmit images directly to the police control room, so that they can monitor live incidents.

More information on how the council collect, store and process the data from the surveillance cameras can be found in the Councils Policy document Link required.

Surveillance Legislation and Guidance

The government's Surveillance Commissioner has set out detailed legislation and guidance for the use of surveillance systems in public areas as detailed below:

We take great care in considering all relevant legislation when carrying out surveillance in relation to public protection and safety; therefore operate in accordance with the following Acts (or regulations within Acts):

For security reasons, the general public are not able to contact the CCTV Control Room direct. However, if you have any questions that the CCTV web page cannot answer, please contact Community Safety at Rushcliffe Borough Council.

Requesting Surveillance Footage

Information on how to request images and videos of yourself recorded using CCTV

CCTV is only kept for 28 days and if the incident is over this period it will not be available.

You can request images of yourself (subject access request, SAR) which have been recorded by the council's surveillance camera systems. However, any requests must comply with the Data Protection Act 2018. Where the request is of other persons for example we are not permitted to release this as it is unlikely to meet the DPA 2018 requirements. The Police can also request images which have been recorded by CCTV and there are established procedures for requesting CCTV. Police should contact customerservices@rushcliffe.gov.uk.

Third Party Requests and SAR's are detailed below:

Request Forms

Subject Access Request (SAR):

Click here to open an individual subject data request form : This will not be able to show images of cars, property or other persons, only you as the applicant, other objects will be blurred and a series of stills provided only. There is normally no charge for SAR.

Third Party requests(£60 is payable on submission):

Please be aware that for Third Party requests for cctv eg due to a car accident, there is a £60 fee payable and applies to search and is payable even if no cctv is available.

This request should be undertaken by your insurance company or solicitor for example not an individual.

The reason we make this charge is that Public surveillance CCTV systems are installed to deal with crime, anti-social behaviour and disorder. When our staff are searching for the footage of accidents or incidents, they are not carrying out their usual work therefore there is an administration fee for the search and production of footage.

Click here to open a Third Party (e.g. Insurance Claim) request DPA 2018 form (£60 fee)

There may be additional charges if we have to obscure images of other people in the film, or for any media supplied such as DVDs. 

IMPORTANT NOTES regarding road traffic accidents and similar.

If you, your car or property have been involved in an incident and you believe this may have been caught on the council's surveillance cameras, you should first report the incident to the Police who may investigate the matter on your behalf.

With regards to the CCTV coverage in the West Bridgford Scheme it covers certain public roads and footpaths in specific areas in West Bridgford town centre. It does not monitor any car parks which have been the subject of a few such requests. As such if the incident was in a carpark there will be no cctv in West Bridgford.

We cannot provide any footage which is part of an ongoing Police investigation. In this case you or your representative would need to contact the Police Officer dealing with the case for authorisation prior to making the request.

Third party Requests (Data Protection Act 2018 Schedule 2 Part 1(Paragraph 5)

Where a third party believes that they have a legal right to view cctv and the police cannot assist, the applicant should provide a Data Protection Act 2018 request (a form of their own design would be acceptable) or the DPA form here (DPA Form) detailing the legal reasons for the right to view the cctv and pay the £60 charge. These should be submitted to customerservices@rushcliffe.gov.uk

This will need to be reviewed by the council’s legal department prior to any request to the cctv control room to ensure compliance with legal duties. Please note cctv is only stored for up to 28 days from the date of the incident.

It's not always possible to resolve every issue by the use of surveillance systems and in some cases it may not be appropriate to use surveillance systems to achieve an objective.  The council are governed by government policy and guidance, therefore operate is accordance with the Surveillance Commissioners Code of Practice and the recommended 12 Principles of Surveillance.

Community Safety